FAQ's

  1. What are the System requirements of Patch Connect Plus?

    Patch connect plus can be installed only on a 64-bit machine. To know more about the system requirements in detail click here.

  2. How is Patch Connect Plus Licensed?

    Patch Connect Plus is licensed based on the number of computers you are managing in SCCM. The pricing starts at just $1.25 per computer and goes down as the volume increases. For more details on the pricing, refer to our online store.

  3. Do I require any database for running Patch Connect Plus?

    Pach Connect Plus comes with an in-built Postgres SQL database. You do not require to have any database separately.

  4. When will patches get published/synchronized?

    Patch Publish/Sync will happen based on the scheduled time. After every successful sync, only the new or revised patches will be published.

  5. How to publish patches of languages suitable for my environment?

    You have the option to choose for languages while selecting the patches to publish. This will publish patches of the chosen language

  6. What happens during the synchronization process?

    During the synchronization process data is fetched from the Central Repository and stored in the patch database.

  7. Why should mail server settings be configured?

    You may have to configure mail server settings to get reports of newly supported applications, published updates and sync status via mail.

  8. Why should proxy be configured?

    Proxy has to be configured to download the updated information from the Central Repository and to download the patches from the vendor sites. You need not configure proxy if you have direct connection to internet.

  9. What is the need of importing certificates?

    The certificate has to be imported to trust the third party patches published to SCCM

  10. Why should the certificates be imported to all client machines?

    This should be done so that the SCCM agent across all client machine will trust the third party updates to proceed with download and installation.

  11. What type of Certificates can be used for signing purpose?

    .cer, .pfx, .dec certificate types can be used.

  12. Does Patch Connect Plus support publish of iTunes patches?

    Yes, Patch Connect Plus supports publish of iTunes patches.

  13. When does patch download happen?

    Patch download happens during the publication of patches.

  14. Is there any options for rollback of a patch?

    No, it is not possible in Patch Connect Plus.

  15. Does the patch files get transferred into the WSUS updates location when they are published?

    Yes, once the patch is download to the WsusContent location, SCCM/WSUS will distribute it to the WSUS server and then to the other sites if configured to do so.

  16. What is the difference between Professional edition and Standard edition?

    Standard edition is a simple edition that offers third-party patching through custom software catalogs for SCCM version 1806 and above. Professional edition comes with a console that offers a variety of features like Customized deployment, auto-detection and publishing, a native plug-in and much more along with support for over 250 third-party applications. Refer here for a detailed comparison between Standard and Profession edition

  17. How to add third-party catalogs in SCCM?

    Microsoft SCCM has extended it's support for software catalogs right from version 1806. Hence, ensure that your SCCM's version must be 1806 or up, to be compatible with the Software Catalogs. Refer this document for step-by-step guidance.

  18. What are the applications that are supported in Patch Connect Plus?

    Patch Connect Plus offers support for a bevy of third-party applications ranging from Adobe to WinZip. Check out the complete list of applications that are supported by Patch Connect Plus.

  19. When will Patch Connect Plus support a new update?

    Patch Connect Plus is committed to supporting the newly released updates from the software vendors within the first 24 hours of their release.

  20. How to use Automated Deployment Rule for Patch Connect Plus updates?

    Microsoft SCCM offers automatic deployment of patches and updates with Automated Deployment Rule. Third-party updates from Patch Connect Plus can also be automated with ADR. This document will explain the process of using Automated Deployment Rule in detail.

  21. How to migrate Patch Connect Plus server to a different computer?

    Patch Connect Plus server can be migrated from a computer effortlessly. These steps can come in handy if you're migrating the Patch Connect Plus server.

  22. How much space does Patch Connect Plus consume?

    Patch Connect Plus comes as a simple plug-in that doesn't demand a lot. Here is the detailed information of the system requirements for Patch Connect Plus, which includes minimum disk space, required processor, etc.,

  23. Which SCCM versions does Patch Connect Plus support?

    Professional Edition of Patch Connect Plus supports all versions of Microsoft SCCM whereas, Standard Edition supports version 1806 or greater, as it requires the support of third-party catalogs.

  24. What type of Certificates can be used for code-signing?

    Users can use self-signed certificates provided by Windows Server Update Service (WSUS) or import their own code-signing certificate.

  25. Where should the Patch Connect Plus server be installed in case of a Client Access Server and multiple sites?

    Patch Connect Plus server should be installed in top most CAS server.